Not sure which size to choose? Check out our size guides! You'll find them under the available sizes in the description tab or as a link next to the size selections on each product page.

If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return.

We want you to be completely satisfied with your purchase. If it’s not the right fit, you have 30 days from the delivery date to request a return.

To be eligible, the item must be unworn, unused, with tags, and in its original packaging. Customers are responsible for return shipping costs.

For full details and to start a return, please visit our Returns Page or contact us at support@fifthandsky.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@fifthandsky.com. 

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Customer will be liable for return label.

You can always contact us for any return question at support@fifthandsky.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@fifthandsky.com.

We aim to process all orders within 1-3 business days.

Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.

Our shipping time is generally 7-10 business days for the United States and 10-14 business days for International Countries.

For more details, view our shipping policy page.